Delivery / Shipping

With friends in all corners of the continent and overseas, we aim to provide a fast and safe delivery of our products. All orders are wrapped, packaged and sent within 1-2 working days of receiving payment, except during Public Holiday periods.

Within Australia

Your purchases other than bulky items and items to Western Australia and  the Northern Terriroty will be sent via Australia Post & will be charged at a Standard Flat Rate of:

$15.00

Registered Post is available for those wanting a little extra assurance with the delivery of your order. For an additional charge of $2.80, Australia Post will provide parcel tracking and compensation up to $100 if the parcel is lost or damaged. Please contact Missy Jo Dolls for a freight quotation on large, bulk items.

International Delivery

Missy Jo Dolls is happy to ship our beautiful toys overseas via Australia Post Airmail at a Flat Rate of $35.00 AUD per order up to 1kg. In the event your order exceeds this weight, we will contact you with a revised rate.

Laybys

Missy Jo Dolls is happy to accept purchases by layby. My terms are 25% deposit with a payment at least once a month, up to 3 months. Payments to be made by direct deposit to the Missy Jo Dolls bank account. If you wish to take up this service please contact me by email at missyjodolls@bigpond.com with your selection, name and delivery address. I will email you a copy of the itemised Tax Invoice for the full amount including postage and handling, and provide you with the BSB and bank account number to make the deposit and each of the payments. The goods will be despatched once the final payment is received.

Returns and Refunds

All our toys are thoroughly checked before shipping. However, iIf you are not satisfied with your purchase, you can return the item unused and in 100% resaleable condition within 21 days for a full refund, minus the postage cost. Please contact us prior to returning the item so I can track the return and supply a prompt refund.